Paystack Customer Care Phone number and Email address

Paystack was Established in the entrepreneurial state of Lagos, it’s now an African tale planned and created by a global crew of kind, smart and intelligent people. Paystack is a technology company solving payments problems for both upcoming and big businesses.

Paystack is a technology built to help Africa’s best businesses grow quickly, from new startups to market leaders launching new business models. It’s is supported by prominent investors as well as some of the promising payments companies in the world.


Millions of organizations and companies in Africa trust Paystack to grow their business as well as maintain their finances.

Mission and Objective

Its mission is to help businesses in Africa become more profitable, and build a strong financial ground. Paystack is highly technical customer-oriented. They are delighted to back their customers in one of the world’s fastest-growing regions. Paystack’s collection of automated and manual fraud systems protects its customers from fraudulent transactions and associated chargeback claims.



Paystack is a growth engine for a new era of creative, forward-looking organizations operating in Africa.

Method of operation

  • They verify the identity of customers
  • They help Protect customers from fraud detection.
  • Customers can make instant transfers
  • Customers can retrieve all their transaction information
  • Through the app or website, customers can collect one-time and recurring payments.
  • Paystack pricing method
    Paystack has an automatic payment route through the most optimal channels, which ensures the highest transaction success rates in the market.

1. Nigeria

  • For Local Transactions
    1.5% + ?100
    ?100 fee waived for transactions under ?2500
  • Local transactions fees are limited to ?2000, which means that this is the maximum amount customers will ever pay for fees per transaction.
  • For International Transactions
    3.9% + ?100
  • International cards are charged and resolved in Naira by default, but customers can also choose to resolve it in USD.
  • Transfers of ?5,000 and below
    ?10 per Transfer
  • Transfers between ?5,001 and ?50,000
    ?25 per Transfer
  • Transfers above ?50,000
    NGN 50 per Transfer

2. Ghana

  • For Local Transactions
    1.95% + GHS 0
  • For International Transactions
    1.95% + GHS 0
  • International cards are charged and resolved in Cedis by default


  • Transfers to Mobile Money & Bank accounts
    GHS 10 per Transfer

3. South Africa

  • For Local Transactions
    2.9% + ZAR 1
  • ZAR 1 fee waived for transactions less than ZAR 10
  • No upfront or monthly fees
    All payouts are free (Excluding VAT)
  • For International Transactions
    2.9% + ZAR 1
  • International transactions are charged and resolved in Rand by default (Excluding VAT)


  • Lagos
    126 Joel Ogunnaike Street, Ikeja GRA, Ikeja, Lagos, Nigeria.
  • Accra
    AfricaWorks, 35 Patrice Lumumba Road, Airport Residential Area, Accra, Ghana.
  • South Africa
    45 Kingfisher Dr, Fourways Sandton, 2055 South Africa.
  • San Francisco
    354 Oyster Point Blvd, South San Francisco, CA 94080a, United States +27105008331.

Customer service Phone Number 

Paystack delivers attentive, empathetic help to their customers 24/7
Their Customer team is available all the time to support their customers and help them resolve issues as quickly as possible.

Customers can reach them through

9 thoughts on “Paystack Customer Care Phone number and Email address”

    • Good Day, we are sorry for any inconveniences, I will suggest you should contact the paystack customer care via email or their social media handle which are all listed in the post
      Thank you and kind regards

  1. Good evening sir,I am a police officer attached to state CID Port Harcourt Rivers State.We wrote a letter to paystack company in Ikeja lagos through DHL, uptill now, no reply.Pls the authority of Paystack should reach us on phone through this number,tnx


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